Graduate Trainee - Customer Support

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Wellingborough, Northamptonshire Posted on Thu, 22 September 2022 09:02:52 GMT £23,000.00 per year Permanent Full Time Source: Randstad

Role: Graduate Trainee - Customer Support
Ref: J13126:EM:GJ:GTCS
Salary: £23k basic salary + Commission
Location: Wellingborough
Sector: Technology

Communications, research and project management are all functions synonymous with the client we’re representing. They’re looking for a graduate to join their dynamic office as first line customer support in order to aid in their rapid growth!

All you need is a degree and excellent telephony skills – ideally proven in a customer experience role or similar.

With an ever growing client base, the organisation requires a friendly individual to take ownership in managing client relationships. The successful candidate will be in regular contact with professionals from a variety of industries and sectors. As such, they will be highly organised, ensuring that projects are executed in an efficient, timely and profitable manner and that clients understand the full range of services that the organisation provides.

A fantastic package awaits the successful candidate! A generous salary structure, lucrative incentive schemes and welcoming office atmosphere are a few select benefits offered by our client.

The Role:
  • Act as a day to day touch-point for customers that make up an ever growing client base
  • Verse yourself in the services that our client offers in order to best meet customer needs
  • Ensure that projects are being executed in an efficient and timely manner
  • Engage with clients with a professionalism that reflects the company’s brand
  • Take ownership of client relationships in a growing business to aid your career progression
The Package:
  • A competitive basic salary of £23k
  • Lucrative bonus/incentive schemes
  • Excellent scope for progression
  • An attractive office location
  • Team socials in a friendly, inclusive environment
  • Pension scheme
  • Educated to degree level
  • Excellent interpersonal and communication skills
  • Fantastic relationship building skills
  • Previous experience in customer service is beneficial
  • Self-motivated, with a strong desire to succeed
Pareto Law values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.

If you require this job specification or to apply in an alternate format, please visit the Pareto website.

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